Interviewing & Rapport – An Excellent Example

I love this story and example of rapport. Beyond interviewing, rapport is essential to career success!

Using Rapport Building to Get a Job in 1 Hour!- My Actual Story

Many years ago, when I went to an interview for the post of sales manager in one of the Grade A companies, I expected the person interviewing me to be professional and was expecting someone who wears a tie and jacket.

I went for the interview in my best suit, with the most expensive tie and waited patiently in the meeting room. There came an old man, wearing a short sleeve shirt, no tie, and his hair is not even combed properly. He told me he is the boss of the company. I quickly undressed my suit and took out my tie, folded up my sleeves with his permission and mentioned that we will have a better conversation this way.

During the interview, he occasionally stands up, puts his hands in his pocket and walks to the window and speaks to me with his body facing the window.

I stood up, walked to the window, with my hand in my pocket and talked to him with my body facing the window!

Within the next 20 minutes, he was talking about his family and children and I was also talking about my family and children too…

He also talked about some issues on stock market and I also shared my views on the stock market.

Within the next 1 hour, he offered me the job on the spot!

How’s that with the Magic of Rapport!

Use it carefully, use it wisely, you can turn the impossible into possible!

A Special Announcement

August 29, 2010

Special Note: When this post went live, some of the links were not working.  That has now been corrected.  All links are working properly.

I am very excited to announce the release of 2 new books I’ve compiled this summer!

The first is a collection of wisdom for every professional entitled: Wisdom@Work – Insights for 21st Century Worklife Success. Get more info. or order – click here: https://www.createspace.com/3456926

The second is The 1% Edge – Strategies to Increase Your Management Effectiveness. There are 2 releases here. One is the handbook and the other is the workbook counterpart which is the expanded version with a series of coaching questions for each. The handbook is available now. To learn more or buy – click here: https://www.createspace.com/3467099

With this new announcement also comes sharing an exciting change related to this blog. This blog will now be replaced with a new blog related to the new book – The 1% Edge. It will serve as the interactive counterpart to the book for supporting information and a place/forum for purchasers of the book to share experiences and best practices as they apply the principles of the book – in essense to build a community of managers to support their professional efforts.

The blog is open to everyone: www.the1percentedge.blogspot.com.

Even if you’re not a manager with a title, it will additionally have tips to help you gain your 1% edge for career management success!

This blog will be ending in the next few months.

Again:

For practical coaching, tips, advice for career and management success visit: www.the1percentedge.blogspot.com

For commentary on currents news and trends related to leadership, career, and management – go to

www.leadership-careerandmanagement.blogspot.com

To your success!

JoAnn

How Effective Are You?

How Effective Are You?
In the realm of time management, the word effective is used quite often.  In fact, there is usually a comparison made between effective vs. efficient and of course, both are needed for professional success.

As a reminder, a common definition of effective is doing the right things at the right time to get the best results. However, in this post, I’d like to expand our thinking around the concept of being effective.

I believe increasing our “effectiveness” is more important than ever in creating and maintaining value to our organizations. It’s a must have and do career strategy.

An Expanded View
Consider effectiveness to not only be getting the right things done at the right time, but additionally identifying and  addressing needs, identifying potential solutions, and getting high-impact results.  In essence, effectiveness is beyond just executing tasks.

If this expanded view of being effective is to be realized, then what’s needed in order for this new version to occur?

Consider the following:
1.    Broader knowledge of the players involved in key situations, their roles, their strengths and weaknesses.
2.    A clear understanding of the core needs of the company.
3.    Identification and laser focus on the core needs of internal and external customers and how your role (and that of your team or department) addresses and impacts those core needs.
4.    How does the specifics of your job description contribute to the above.

Compiling the information to the above will craft a bigger picture from which to work to develop and increase your effectiveness. In fact, you may need to volunteer to tweak your job description.  There are a lot of job descriptions out there that are not “value based” job descriptions (meaning they are more about being busy than get high-impact results).

From this big picture access how you go about your work week, what you do with your time and how the tangible results of the day impact this big picture.  If you’re a manager, do the same with your team.

Then ask yourself this question, “Am I getting things done or am I getting things done that also impact the bigger picture.”   Getting things done that impact the greater picture are high impact results.

The irony of productivity is we can go a full work week, get things done and yet have little to no activity that significantly address the big picture.

Coaching Tip: Plan and work with the big picture in mind. Make sure to track and language your performance with this in mind. This is a beneficial strategy in performance reviews.  You can communicate and show how you’ve demonstrated results with more value.

Career Management Bonus Tip: This is also a great strategy for how to communicate your experience in a job interview.

Professional Success Tip – A Twist on the Word – Value

I love this quote, “What we must decide is perhaps how we are valuable, rather than how valuable we are.” Edgar Friedenbar

Quick Coaching Tip of the Day: Make a list of how you are valuable to your company.

To extend the thought, listen to this brief Seminar-in-a-bite:

http://joanncorleyspeaks.blogspot.com/2009/11/useful-career-success-strategy-are-you.html

Do You Have A Learning Rhythm?

If you a really interested in your own development and growth, in the growth and development in the people you lead then you’ll want to read on.

As companies continue to invest in the training of their employees there still seems to be some key elements missing to insure there is a meaningful return on investment. The key employee training component that impacts several other key components is this – a learning rhythm.

Consider the definition of rhythm: a regularly recurrent quantitative change. Rhythm implies ongoing, consistent, and reliable.

In reflecting on these three qualities, ask yourself does your own professional learning include those qualities?  Additionally, does any employee training or management training contain those qualities?  The answer for many companies is no!

Professional development to be truly effective, to get real results must have these components.  Here are some practical considerations:

1. At the beginning of each week, decide on your focus for the week.

2. Determine what resource(s) you will use to add to your current knowledge around the area of focus. A resource could be a book, audio, blog post, or article.

3. Set aside and commit to a certain time each day (this a secondary rhythm) that you give attention to the area.  The good news, it doesn’t have to be that much time.  Even 5 minutes is useful.

4. In that time, take in new information and think about times, ways, situations to which you can apply what you’re learning. You can also decide on key information that you repeatedly review everyday. Repetition, particularly spaced repetition is also a necessary component in adult learning and employee training.

5. Keep a learning notebook.  There is something about writing that helps to reinforce the learning experience.

So why is rhythm necessary and powerful?  Rhythm helps to engage the brain in such a way as to create a complete sensory experience engaging us mentally, emotionally, spiritually, and physically.  That repeated multiple sensory experience begins to build sensory memory which accelerates development towards the desire behavior change. This ultimately builds a habit.  A habit, as we know, is permanent behavior change and isn’t that what training is really all about?….turning knowledge into know how?… and isn’t know how tangible behavior?

Coaching Question: Can you identify tangible outcomes from the learning your experiencing?  Whether it’s from a book or seminar how are you practically integrating what you’re learning into your real time experience?

Two areas of changes to look for: change in thought and/or change in behavior – one precedes the other.

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Expand Your Understanding of This Post – you can access additional learning bites at the links provided.

1. Thought impacts behavior – http://joanncorleyspeaks.blogspot.com/2009/11/tfb.html

2. The Power of Focus – focus-article

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