ARE YOU MAKING DEPOSITS?
January 27, 2009 by JoAnn Corley
Filed under Employee Motivation
Sounds like an odd question, doesn’t it? Yet, knowing what this means is essential to successful employee motivation and employee retention.
Each employee has something known as an emotional bank. Depending on what’s going on during a work day, that emotional bank either gets deposits or withdrawals.
So, if you are pleasant to that employee, you say thank you or communicate that you appreciate the work they do; you are making “deposits” in their emotional bank.
If on the other, you let a negative employee reign in the group (I call them toxic) or you are critical of the work of the employee, that would result in withdrawals. (By the way what I don’t mean here is giving useful, constructive feedback.)
Why does that matter? The emotional bank of an employee is the hub of individual motivation. You, as a manager, have a significant opportunity to keep an employee motivated with this knowledge.
Create an ongoing plan to continually make deposits in the emotional banks of your employees.
Remember that the motivation of an employee is an asset – a resource …ah ..gives new meaning to the word “human resource.”
Final thought: Hey, even if you’re not a manager, every team member could use a few deposits!
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